What is a questionnaire? What are the general guidelines for formulating questions for a questionnaire?
QUESTIONNAIRE - OVERVIEW
Questionnaire is a series of questions asked to individuals to obtain statistically useful information about a given topic [1] . When properly constructed and responsibly administered, questionnaires become a vital instrument by which statements can be made about specific groups or people or entire populations. Questionnaires are frequently used in quantitative marketing research and social research. They are a valuable method of collecting a wide range of information from a large number of individuals, often referred to as respondents. Good questionnaire construction is critical to the success of a survey. Inappropriate questions, incorrect ordering of questions, incorrect scaling, or bad questionnaire format can make the survey valueless. A useful method for checking a questionnaire and making sure it is accurately capturing the intended information is to pretest among a smaller subset of target responde...